Announced
16/01/20256 days ago
Job Status
Employee
Job Type
Full Time
Expiration Date
14/02/2025 23 days left
Job Category
Job Location
Job Title
Assistant Service, ManagerWork At
Daikin Airconditioning (Cambodia) Co., Ltd.
Office Location - Unit C1,D1,E0-1 & F0-1 of Plot PF2 (HOT4) in Phnom Penh City Center (PPCC), Street
Office Location - Unit C1,D1,E0-1 & F0-1 of Plot PF2 (HOT4) in Phnom Penh City Center (PPCC), Street
Job Presentation
DAIKIN , the world’s leading air-conditioning company is engaged in the business of heating, ventilating, air-conditioning and refrigeration.
Globally, we employ a total of over 76,000 talents in factories, research & development facilities as well as sales and service centers.
Daikin Airconditioning (Cambodia ) Co.,Ltdwhich have registered in 19th October 2023. In wake of our business expansion in Cambodia, we invite dedicated, competent, dynamic and young individuals to be part of our winning team.
Benefits :
- Career Development
- Oversea Training
- Workday: Monday –Friday ,7:30am – 5:00pm & Saturday is a halfday Morning (8:00am -12:00pm)
- Seniority pay
- Public Holiday (Follow Cambodia Labor Law)
- Leaves (Annual Leave ,Sick leave, Maternity Leave , Special Leave….etc)
- NSSF Insurance & Private Insurance
Duties
- Customer Service Management by addressing customer inquiries, resolving complaints, and ensuring that service staff trained to provide a high level of customer care.
- To supervision service staffs and Training like scheduling shifts, monitoring performance,and provide ongoing training (internal and External).
- Managing inventory of pars and supplies, ensuring that tools and equipment are in good working order and properly usage in workspace.
- Analyzing service metrics,tracking customer feedback, and inentifying areas for improvement.
- To prepare report to service General Manager and highlighting trends and suggesting strategies for enhance service quality.
- Sales and Revenue Tracking : To enhance service sales activities in order to hit company target and sales satisfaction.
- Support the service General manager in formulating the department strategy by providing critical information of the strategic direction of service and the situation regarding the market,competitor trends, economic and market trends, internal resources. More strategic,focusing on long-term goals and department performance (budgeting, forecasting and development policies that guide the service department).
- To focus on daily operation and ensuring that service team meets its immediate objectives.
Requirements
- Degree in Business Administrator or engineer background would be advantage.
- Strong communication and Interpersonal skills.
- Having experiences in Sales planning is preferable.
- Computer literacy is essential (Microsoft excel, word & powerpoint) is prefer advance.
- Team leadership and Supervision.
- Team Management skills.
- Time Management.
JOB BY
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