Job offer: Operations Manager

Key responsibilities

Manage all data and transactions

Support new technologies to improve efficiency

The establishment of clear and measurable goals and objectives is a must

• Manage the Documentation team in Cambodia
• Produce IOPs for team
• Provide Frequent system & work process training for team
• Monitoring and reporting on team performance
• Ensure Data Integrity and handover to destination & customer in timely manner
• Monitoring Job AR/AP/Profit margin and achieve target percentage tolerance by each month end
• Promote and push data compliance throughout the organisation.
• Engage with Local branches Operation & China/Regional customer success team to ensure job handover and complete all shipping documents in timely manner
• CW work process review & improvement, to achieve an efficiency way, bringing new technology, automation to team
• Supporting new system project

Attributes:

• Be a good role model (including being proactive, driven, confident, engaged, and have integrity and mutual respect)
• Be a strong communicator
• Good relationship builder
• Ability to drive innovation support a new department

Requirements

• Experience in sea-freight operation and full set shipping documents handling, data management, system usage, training in a global organization.
• Understanding of freight management
• Freight forwarding solution
• Outstanding communication skills across all levels and multi-cultural teams
• Ligentix and Cargowise knowledge
• Microsoft Excel & Teams
• Language skills good business English language is essential.