Job offer: Receptionist

We are now looking for qualified candidate to fulfill the position below:

Supervisor: Director of HR, Support & Professional Services

Description: The Receptionist will serve as the first point of contact for students, faculty, staff, and visitors at AUPP. This role requires a friendly, professional manner and strong communication skills to handle inquiries, provide information, and manage front desk operations efficiently. The Receptionist will also perform various administrative tasks to support the smooth functioning of the university.

Duties

• Provide a warm and friendly greeting to all visitors, students, and staff, ensuring a positive first impression and maintaining professionalism.
• Answer, screen, and direct phone calls to the appropriate departments or personnel and take accurate messages as needed.
• Respond to inquiries in person, over the phone, or via email regarding university services, schedules, events, and general information.
• Address and resolve visitor inquiries and complaints promptly and effectively.
• Ensure the reception area is tidy, presentable, and stocked with necessary materials such as brochures, forms, and office supplies.
• Schedule and coordinate appointments or meetings.
• Maintain accurate records of visitors to the university.
• Assist with various administrative tasks as needed, including preparing documents and reports.
• Assist in the preparation and coordination of university events, meetings, and other activities.
• Receive and distribute mail and packages and manage courier services.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in business administration, Communications, Hospitality Management, or related field.
• Minimum 3 years’ experience as a receptionist or customer service role.
• Strong communication skills, both verbal and written, in English and Khmer.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and problem-solving skills, and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Friendly, approachable, and professional manner.
• Ability to work independently and collaboratively with a diverse team.