Job offer: Monitoring, Evaluation, Research and Learning and Monitoring Information Systems Officer

iDE is a non-profit international organization with over 40 years of experience in delivering market-based programs in 11 countries, dedicated to powering entrepreneurs to end poverty. iDE believes that the market is a powerful force to lift people out of poverty. We catalyze change in markets by incentivizing low-income people to establish locally-led scalable solutions that are passed down through generations and founded on mutually beneficial partnerships.

iDE has been active in Cambodia since 1994 with a focus on agriculture, climate and resilience, food security and nutrition, and water, sanitation, and hygiene (WASH). iDE Cambodia supports entrepreneurs and social enterprises while facilitating the inclusive and resilient development of value chains and business models for affordable products and services in our target sectors. We have also introduced successful research and pilots on clean cookstoves and solid waste management, with a focus on plastic waste recycling and circularity. With a market-driven approach, iDE Cambodia has reached about 1.2 million households, and approximately 6 million people.

We are seeking a dedicated MERL (Monitoring, Evaluation, Research, and Learning) and MIS (Monitoring Information Systems) Officer to support the implementation of the Transforming Lives project, which is a collaboration between iDE, Helen Keller International, and Vitamin Angels, funded by the Latter Day Saints Church. The post holder is also required to support the country management and measurement of iDE’s Moonshot strategy (ten-year strategy) and our country program’s Gender Equity and Social Inclusion (GESI) effort.

PROJECT OR DIVISION: Water, Sanitation and Hygiene (WASH)--Solid Waste Management Project

REPORTS TO MERL Manager

LOCATION Based in Kampong Chhnang province with frequent day trips to Baribour District and occasional overnight travel

PURPOSE

The MERL and MIS Officer will support the Waste Management Market Acceleration (WaMA) project. The purpose of this position is to coordinate field surveys and data collection activities, to ensure they are conducted according to protocol and on time, and to support data analysis and sensemaking.

WORKING RELATIONSHIPS

The MERL and MIS Officer is a member of the project support team and works in close collaboration with Research and Learning Associates (RLAs), Solid Waste Management Team Lead (SWMTL), Provincial Sale Manager (PSM), Supply Chain Coordinator (SCC), and Enabling Environment Coordinator (EEC) to achieve the program goals and objectives.

If necessary due to the demands of the project, the MERL and MIS Officer will supervise the Research and Learning Associates (RLAs) in the development and execution of field-level plans and activities to ensure data collection is completed on time and accurately.

DURATION

The initial duration for this position is one year with a high likelihood of extension based on a combination of performance, project extension, and program expansion.

DIVERSITY

iDE takes pride in our talented and diverse workforce. Minorities, women, and individuals with disabilities are strongly encouraged to apply. Hiring, promotion, and compensation of employees are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

BENEFITS

The salary for this position is subject to negotiation and benefits are standard based on iDE policy.

Duties

• Strengthen MERL protocol and implementation
• Ensure M&E procedures and tools are properly implemented
• Conduct training and coaching RLAs and other team members on MERL tools and guidelines so that they can apply correctly and regularly as planned.
• Provide systems technical support to users with the required platforms.
• Undertake other tasks as requested
• Conduct field data collection, and analysis and report to the team
• Collect data in the field, including but not limited to service verifications (check if a household receives the empty service, check if a household pays the waste collection fee, etc), spot checks when there is suspected fraud/misreported data, profile updates of solid waste service providers, and customer surveys.
• Input and verify data in online platforms.
• Work with the MERL team to analyze data
• Write summary reports.
• Administration
• Assist in organizing meetings, workshops, and other research
• Develop a budget plan and work plan

Requirements

• QUALIFICATION AND SKILLS
• Graduated from university with a degree in Statistics, Applied Research, or other relevant areas
• Have experience in the use of and support for mobile phone applications for data collection
• Experience with technology and software for data management
• A minimum of 3 years of experience in research
• Experience working in rural communities poor
• Good understanding of research principles, practices, processes, and implementation
• Experience in coordinating, compiling data, and preparing reports
• Ability to maintain accurate and up-to-date records
• Experience in work planning, report writing, and record keeping
• Organized, flexible, detail-oriented, and hardworking
• Excellent spoken and written communication
• Team-work and problem-solving
• Clear Khmer written and oral communication competence
• Willing to travel extensively in the project’s targeted areas
• Familiarity with data management software (SPSS, Excel, Access, Kobo, Salesforce) and MS Office
• ATTRIBUTES WE LOOK FOR
• Collaborative and thrives in a team environment
• Excited by and open to new ideas and new ways of doing things
• Demonstrated honesty, integrity, and strong work ethic
• Demonstrated ethical behavior in all areas of responsibility
• Cooperative and supportive attitude and behavior
• Confident, organized, and good communication skills
• Willingness to take on additional areas of responsibility relevant to the role
• A high level of commitment to IDE’s values and objectives
• A highly responsible approach to all tasks