Announced
04/12/202419 days ago
Job Status
Employee
Job Type
Expiration Date
04/03/2025 71 days left
Job Location
Salary
USD 550 to 800 gross (USD)
Job Title
Air-freight OperationsJob Presentation
Key responsibilities
Flight Scheduling and Booking:
- Coordinate with airlines, freight forwarders, and customers to schedule and book airfreight shipments, optimizing flight options based on cost, transit time, and cargo requirements.
- Ensure timely reservation confirmations and manage any changes or cancellations efficiently.
- Cargo Handling and Documentation:
- Oversee the physical handling of air cargo at origin and destination airports, ensuring compliance with airline and airport regulations.
- Prepare and manage accurate air waybills, customs declarations, packing lists, and other shipping documents, facilitating seamless cargo movement through customs and security checks.
- Shipment Tracking and Monitoring:
- Utilize advanced tracking systems to monitor the real-time status of airfreight shipments. Proactively communicate with airlines, ground handlers, and customers regarding any delays, disruptions, or exceptions.
- Provide regular updates to customers, enabling them to plan and manage their supply chains effectively.
Customer Service and Relationship Building:
- Act as the main point of contact for customers, addressing inquiries, resolving complaints, and offering expert advice on airfreight solutions.
- Build and maintain strong, long-term relationships with customers by understanding their unique needs and providing customized service.
Cost Management and Negotiation:
- Analyze and negotiate freight rates, surcharges, and other airfreight-related costs with airlines and service providers.
- Identify cost-saving opportunities without compromising service quality, contributing to the company's profitability.
Compliance and Regulatory Adherence:
- Stay current with international airfreight regulations, customs laws, and security requirements. Ensure strict compliance throughout the shipping process, minimizing the risk of fines and delays.
- Coordinate with customs brokers and other regulatory agencies to facilitate smooth customs clearance for air cargo.
Emergency Response and Problem Solving:
- Develop and implement contingency plans for handling unexpected events such as flight cancellations, natural disasters, or cargo damage.
- Swiftly resolve operational issues and challenges, ensuring minimal impact on customer shipments and overall supply chain integrity.
Requirements
- Bachelors degrees in logistics, supply chain management, aviation management, or a related field.
- At least 2 - 3 years of experience in airfreight operations, with a proven track record of success in managing shipments and customer relationships.
- Proficiency in airfreight management software and systems e.g., Cargo wise.
- Strong understanding of airline operations, airport logistics, and airfreight network.
- Excellent written and verbal communication skills in English; additional languages are advantageous.
- Exceptional organizational and time management abilities, capable of multitasking and meeting tight deadlines.
- Analytical thinking and problem-solving skills to address complex operational and logistical issues.
- A proactive and self-motivated individual with a high level of attention to detail.
JOB BY
TOP Recruitment Cambodia
075, Building F, Phnom Penh Centre, Sothearos (St. 3), corner Sihanouk (St. 274), 12301, Phnom Penh
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+855 955 66967, +855 985 66967
View all 29 Jobs