Job offer: Client Service Officers

Established by IDP Education in 1992, the Australian Centre for Education (ACE) is a leader in the provision of English language teaching services in Cambodia and Southeast-Asia. ACE operates six campuses in Cambodia, five in Phnom Penh and one in Siem Reap. Part-owned by 38 Australian universities, IDP Education is a global leader in international education and student placement. With its global network of 157 offices in over 60 countries, IDP provides counselling on study abroad options and enrolments to study in Australia, Canada, New Zealand, Ireland, the UK and the USA. IDP Education is also a proud co-owner of the IELTS (International English Language Testing System), the world’s most popular quality English language proficiency test.

ACE is an initiative of IDP Education and is committed to protecting the rights of children and have zero tolerance on any misconduct as per our Child Protection Policy. Please note that evidence of current police clearance will be requested. ACE is an equal opportunity employer. Women and people with disability are strongly encouraged to apply.

For more information about ACE or IDP, go to acecambodia.org or idp.com/cambodia

Salary & Benefits:

Attractive salary package (based on qualifications and experience), health insurance, international professional development opportunities, and other relevant benefits

Duties

• Entertain enquiries on services provided by the company such as on study abroad services and scholarships, studying English at ACE and registering or preparing for an IELTS test
• Provide counselling on study options and admission requirements for ACE programs
• Administer ACE placement tests and course enrolment
• Act as point of contact in providing solutions to students and customers
• Be part of a bigger team, organise promotional functions and exhibitions related to international study opportunities
• Play an active role in various CSR activities and initiatives

Requirements

• University degree in a relevant field (preferred)
• Good command of English language proficiency (eg. an IELTS 6.0 overall band score or equivalent is preferred)
• Good understanding and commitment to providing good customer service and a positive experience
• An effective communicator and problem solver
• Strong commitment to professional and personal integrity and ethical conduct
• Ability to engage and work in a multicultural environment