Job offer: Client Relation Officer (2 Positions)

We are now looking for qualified candidate to fulfill the position below:

Report to Client Relation Manager

Commitment: 8:00 am -12:00 pm, 13:00 pm to 17:00pm, Monday to Saturday

Job Summary: Client Relation Officer is responsible for candidate to full fill the title as Client Relation Officer.

We hiring 2pax:

1. English and Chinese specking
2. English specking

Duties

• Handling tenant complaint
• Handling all access card requests
• Keep tracking and recording internal document
• Document Translation from Khmer/ English tWorking Conditions:
• May work evenings and weekends.
• Long periods of driving.
• o Chinese and Chinese to Khmer/ English
• Manage communication with clients (internal and external)
• Support management with emergency response
• Handling tenant move-in process
• Handle unit handover to tenant/owner
• Arrange announcements and communicate to the tenant
• Handling penalty for any tenant who breaks internal Rules
• Keep track and update tenant data in the Master List file
• Request Forms (Event, Access Card, bring in, Fit out, Work Permit, Advertisement, Parking, Other Services)
• Manage company outlook and ensure efficient response
• Work with HOD to ensure tenant satisfaction with their complaint
• Handle tenant work order requests and communicate with the relevant department
• Support FO receptionist to welcome new tenant
• Support parking coordinator when needed