Job offer: Case Manager (2 Positions)

SOS Children’s Villages Cambodia (website) is a Member Association (MA) of the SOS Children’s Villages International federation, which is one of the largest non-for-profit organisation in the world dedicated to improving the lives of children and young people without parental care or at risk of losing it. We are committed for safeguarding and protecting children in our programmes by having zero tolerance policy in this regard. We are further committed to provide a safe environment for staff and children, young people and adults with whom we work, where human rights are respected and upheld, and healthy relations fostered by building organisational systems, capacity, and awareness on PSHEA (prevention and protection against sexual harassment, exploitation and abuse) guidelines. All our co-workers are obliged to follow SOS regulation on Child and Youth Safeguarding, PSHEA and Code of Conduct. We are an equal opportunity employer that is committed to diversity and inclusion in the work place. SOS Children’s Villages Cambodia has been active in the country for more than 20 years. Through its program interventions in 7 provinces SOS Children’s Villages Cambodia provides long term family-based care, protection, education, health care and community-based programs to thousands of children and youth. To support us with this important responsibility we are now looking for a committed:

We are currently seeking the qualified and competitive dynamic candidates to fill the following position(s) as below:

Reports to : Village Director

Duty Location : CV Kratie, CV Ratanakiri Province

Department : Project Program

JOB SUMMARY

A Case Manager is a member of a project team. The Case Manager will assist the Village Director in the field of pedagogies, actively encourage in organizing educational program for children and mothers and be responsible for all case of children and youth assessment, admission, reunification and integration and all refunds to them for official work and they will require maintaining and rending proper account for the same.

Duties

• Conduct initial assessment, Re-assessment, Reunification, integration and follow up
• Program Data Based (PDB2) focal person to ensure that all information is up to date
• Assist mothers, Youth Leaders, children and youths in resolving their inter-personal, educational, health and other problems by provide guideline and counseling when required
• Provide training and ongoing coaching to relevant external partners and services (i.e. DoSVY, CCWC, and RCIs), on family reintegration and gatekeeping processes
• Coordinate with schools, hospital other agency and relevant government offices (i.e. DoSVY, CCWC), local authorities, towards successful process of family reintegration documentation for proper placement of each child and for education, career development plans and health care on a regular basis.
• Diversify and organize a variety of children’s activities, games, sports, hobby and library facilities as well as outdoor visits for recreation and participation.
• Maintain and follow up on personal records of each child on health, education, special interests and incident.
• Initiate and develop new programs for benefit of all children and organize creative activities to promote talented potentials
• Co-operate with SOS mothers and youth leaders on preparation of child development planning, priorities and tactical execution.
• Ensure that SOS mothers and youth leaders receive support such as remedial, special needs and educational programs.
• Provide direct psycho-social services and tailored individual support (case management), to children and youth separated from their families
• Collaborate with corresponding CV SR teams, and/or external partners and services (i.e. schools, local authorities) for effective family assessment and reintegration, in response to the varied needs of cases/families
• Update and support maintenance of case management files/systems, including required MoSVY documentation
• Collect quality data and support maintenance and consolidation of relevant PDB2 and administrative systems for reporting purposes
• Identify and support training of new Child safe Agents, strategically recruited to support family reintegration activities
• Provide support to the Family Reintegration Coordinator for effective implementation of all family reintegration activities, as needed. Provide feedback on the strategic implementation of family reintegration activities including improvements to standard of practice and service implementation

Requirements

• Qualification & Experience:
• University Degree in education or related fields is required
• Qualification in pedagogy, Teacher Training level is a plus
• Communication and facilitation skills required
• High commitment to the SOS Children's Village core Values, vision and mission
• Experience working with children a must
• Computer literate in MS Word, Excel
• Excellent command of written and spoken English, and Khmer language and the ability to communicate clearly and concisely, and good writing skills
• At least 2 years of relevant work experience with NGO
• Essential Values, Behaviours and Skills:
• Good facilitation, diligent, interpersonal skills and teamwork
• Strong motivation and ability to work and deliver under short deadlines
• Ability to work independently, under pressure, after hour
• Displays sensitivity and adaptability to different cultures, genders, religions, races, nationalities and age groups.
• Flexible and able to embrace change positively.
• High sense of confidentiality