Job offer: Centre Assistants

General Responsibilities:
• Address student/parent concerns in a timely manner
• Manage staffs and complete daily/weekly/monthly tasks to to ensure class and center operations run smoothly
• Manage Customer Service issues as they arise
• Keep physical space organized and maintained as needed.

Front Desk:
• Answer incoming phone calls
• Communicate with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
• Help manage student schedules
• Book parent meeting and orientation appointments
• Assisting with the enrollment process

Lesson Planning:
• Ensure proper study habits and work skills are being developed and train the staff/students in center routine
• Reinforce individualized strategies for student development based on student goals and communication with Instructor
• On-going assessment of staff and student skills development
• Update and maintain student lesson plans in Kumon’s Center Management System
• Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually
• Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets

Grading:
• Grade of student classwork, homework, and corrections to determine student’s mastery of the concepts.
• Provide assistance and guidance to staff and students, as needed, adhering to school Method standards and center procedures

Qualifications:
• Customer service minded individual – strong verbal communication skills, intermediate written communication skills
• Proficient in basic computer usage
• Must be very well-organized and able to multi-task
• Fluent in English is a plus!
• Loves working with children and able to provide a positive learning experience
• A self starter, motivated individual

Requirements:
• Open to fresh graduates, undergraduates, and college students.
• Proficiency in both English and Mathematics.
• A genuine interest in working with children, with a patient, pleasant, and responsible attitude.
• Preference for candidates who take initiative
• Strong commitment to the role with a long-term perspective.

Salary

- For the salary range, we can follow market rate at $250-$300. - As for benefits, we will comply with government social benefits requirements.

Business product

Education