Operation (logistics) (chinese Preferred)
Job Responsibilities:
– Responsible for the overall cargo transportation process after receiving orders for export goods, booking space, packing or delivery arrangement, customs declaration tracking;
– Check the production of bills of lading or air transport documents, confirm whether the goods have been shipped, send the forecast, and issue the bills of lading;
– Request payment/urge payment, make cost analysis, follow up of goods, and be responsible for shipping import and export freight agency operation;
– Handled relations with customs, ports and ships, accepted business consultation and business entrustment;
– Respond to customer complaints with good service attitude and solve them in the shortest time;
– Timely feedback to the department manager about emergencies in the operation process or problems that cannot be solved by itself.
Job Requirements:
– Bachelor Degree or above majoring in Import and Export Trade, Logistics or other majors;
– Fresh graduate with 1 to 2 years’ experience in Shipping Agency, or Freight Agency is preferred (Inexperienced graduates can also be encouraged to apply);
– Good at Chinese communication;
– Working experience with Shipping company or Shipping Agency company is preferred;
– Able to deal with complex problems, good communication skills and pressure ability, with team spirit;
– Familiar with Shipping Operation process, with Customer Service, Documents, Freight Forwarding, Transportation and certain Import and Export Trade knowledge;
– Being as the information hub platform between the company and the shipping company, solving disputes in time, and providing customers with high-quality and efficient services;
– Be able to complete other work arranged by Department Supervisor or Leader.
– Working Day: Monday to Friday and Saturday half (Morning)
– Working time: Morning 8:00 AM to 12:00 PM, Afternoon 1:00 PM to 5:00 PM
– Holidays: Holiday based on the calendar.
Salary
- Gross Salary - 13th month salary- Annual leave - NSSF- Commission
Business product
Freight Forwarders: International shipping agency services, International air freight agency services and Industry-based logistics services / [Type: Hong Kong]
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