Raksmey Star Cable TV Siem Reap - Cambodia

I am very surprise that you increase your service fee double and started from October 2014. I call to your staff on October 01, 2014 to disconnect your service. She agree immediately without inform any news to me.
Today, I just know that you have new promotion to keep the same price, 5$ per month, if the client pays for half year. Then I call to your staff to reconnect, she charge me as new client while your cable is still available in my house. I am so surprise. I don't know what marketing are you processing. I decide to do not reconnect. I used your service more than 5 years, since I was in a small rental room until I have my own house.

I would like to share you that your staff is limited in sales, customer service. You should improve them on this.

I am living behind of ECELEDA Bank, i gotten problem with channel could not watch photo, and call office to fix no body reply and my payment will arrive on feb 2014 and then i called to cut off connection if no body fix and no body take action. and then my husband he pay TV two more months on Mar & April 2014 but the TV was cut off on 1 April 2014 is ok, but today 26-May 2014 have one man called with this phone again 092 356 889 ask for money? money for what ??? for TV ??? even TV was cut off already no body control is not good company and never respond the service to customer, How the company can control customer in Siem Reap?? Who stop to use your service ??? who still use your service?? it was terrible.